Welcome to Switchboard Victoria

Telephone counselling, information and referrals

Switchboard is a volunteer organisation which provides a free, confidential and anonymous telephone counselling, referral and information service for the Victorian and Tasmanian lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ) communities and their supporters.

The telephones are answered by trained volunteers who themselves identify as LGBTIQ and we receive calls from a wide range of people; some may be experiencing problems at work, in their relationships, with family or who are coming out; not to mention callers who simply want a referral to other community organisations and groups.

We also to speak to the family and friends of people who might identify as LGBTIQ; and receive calls from health and welfare professionals.

Please explore our website and feel free to call our counsellors to seek any information you need or to discuss any issues.

Switchboard is a partner in QLife Australia telephone 1800 184 527 and webchat from 5:30pm to 10:30pm seven days.

And read about our new volunteer service, Out and About, a volunteer based home visiting service for older LGBTIQ Victorians.