Our Existing Programs
/ Out & About Community connections for older people
Switchboard runs Out & About, a social home visiting service for LGBTIQA+ Victorians at risk of social isolation. This free service is coordinated in partnership with the National Community Visitors Scheme and is funded through the Commonwealth Department of Health.
/ Phone and web counselling and referral service
Switchboard is the Victorian partner in the national telephone and web counselling, information and referral service QLife. This free peer based service is for LGBTIQA+ identifying people and those who have questions or concerns about LGBTIQA+ issues. This includes families, friends, teachers and coworkers of LGBTIQA+ people. This service is funded by the Commonwealth Department of Health.
/ QTIPoC project
Switchboard runs a QTIPoC project aiming to build greater equity for Queer, Trans, and Intersex Peoples and/or People of Colour and People of Faith.
Switchboard is a partner in the newly developed Victoria wide LGBTIQA+ family violence and intimate partner violence support service. This service, provides support, information, counselling and referrals for callers who have or are experiencing family violence and callers who may be using or have used violence as well as support for their family and friends. The w|respect after hours line is managed in partnership with Drummond Street Services, Thorne Harbour Health, Transgender Victoria and Switchboard. Switchboard’s primary service delivery role in the consortia is to run the after-hours telephone support line. The w|respect After Hours Helpline can also provide secondary consultation and support with their specialist LGBTIQ knowledge for other organisations and practitioners.
/ Suicide Prevention
Switchboard is running its own postvention plan following the tragic suicide of our beloved staff
member Ingrid Zhang. Going forward Switchboard will be developing suicide prevention resources for
the broader LGBTIQA+ communities.