What we offer
Switchboard offers support to the gender diverse, sex diverse and same sex attracted communities, and their supporters, through our telephone and web counselling services. Our service is caller-centred, non-judgmental, confidential and anonymous.
We affirm the experiences and aspirations and support the general health and wellbeing of lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ) people. We offer support, not advice.
Switchboard is a partner in the national QLife project.
Where we came from
Switchboard continues to operate within the framework established in 1991 by our founders, a collective of motivated individuals who identified as LGBTIQ. From their own life experiences, our founders identified the value of establishing a peer-based volunteer counselling service that could affirm the experiences of LGBTIQ people.
With this aim in mind, they committed to delivering a fully inclusive service, open to all callers without discrimination on the basis of sex, gender, ethnicity, age, ability, religion, health, financial or social status, geographic location or isolation, sexual orientation or political belief.