Switchboard provides a FREE telephone and web peer-based counselling, information and referral service through QLife
Switchboard is the Victorian partner in the national telephone and web counselling, information and referral service Qlife. This service is for LGBTQI identifying people and those who have questions or concerns about LGBTQI issues. This includes families, friends, teachers and co workers of LGBTQI people.
Phone and chat
Speak to a peer LGBTI phone worker by calling 1800 184 527 or chat online between 3pm and 12 midnight every day of the week.
You are invited to explore any issue including referrals, community connections, thoughts and feelings around sexual orientation and/or gender identity. All conversations are confidential, anonymous and non-judgmental. Please note that clinical intervention, therapy and case management are outside the scope of Switchboard’s services. Please call 000 if you are in an immediate crisis.