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Volunteering with Switchboard

Switchboard aims to provide peer-driven support services for LGBTIQA+* (Lesbian, gay, bisexual, trans, intersex, queer, asexual) people, their families, allies and communities. Our volunteers are peers; therefore all volunteers must be LGBTIQA+ or questioning.

Information you provide to us will be kept strictly confidential; only Switchboard staff will have access to these details.

We welcome, value and support applications from Aboriginal and/or Torres Strait Islander people, people who are trans and / or gender diverse, intersex, asexual, living with disability, who work in the sex industry, younger, older, live regionally or rurally, are culturally and linguistically diverse (CALD), People of Colour or People of Faith.

Click here to register your interest in volunteering with Switchboard

Volunteer roles:

1. LGBTQI peer phone and web counselling (teleweb service)

Switchboard is the Victorian partner of QLife; a national organisation that provides a peer-based telephone and web counselling service (click here to read more about this program). Interested in becoming a phone or web chat counsellor? We provide quality training and ongoing support within a safe and supportive environment.

How to apply: Switchboard’s recruitment and training of new Telephone and Webchat Counsellors occurs twice a year. If you are interested in joining our team of counselors, and would like to submit an expression of interest, please complete the form above.

2. Out & About Community Visitors Scheme

Out & About is a home-based visiting service for older LGBTQI people at risk of social isolation and accessing aged care (read more about Out & About here). Our volunteers are peer community visitors / friends, catching up with a socially isolated older person at least once a fortnight over 12 months. Click here to read our volunteer role description.

How to apply: Out & About is not currently recruiting new volunteers. We recruit new volunteers as needed based on the location of new referrals to our service. Volunteers are recruited individually and trained in their local area. Please register your details on the link above and we will get in contact with you if / when a position becomes available in your area.

3. Make a suggestion

Do you have a particular interest or ability? Please get in contact via the form above and let us know how we might be able to work together. We’ll get in contact with you if our needs match.