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Out & About

A free service reducing social isolation in the LGBTI+ community

What is Out & About?

Out & About is a FREE home visiting service that connects lesbian, gay, bisexual, transgender, or intersex (LGBTI) people across Victoria. Our peer volunteer visitors make regular social visits to people living at home or in aged care as part of the national Community Visitors Scheme. We match our volunteer visitors with community members based on shared interests and hobbies, and encourage intergenerational friendships. The visitor and community member engage in social activities together in/outside the house, such as sharing stories, having a chat over tea or coffee, watching a movie, attending a community event, participating in a hobby, game or any other enjoyable social activity.


People of any age are eligible for our free service if they:
1. Identify as lesbian, gay, bisexual, transgender, intersex, or questioning (LGBTI), AND
2. Live anywhere in Victoria, AND
3. Have been assessed for / are currently receiving a Home Care Package
are currently living in a Government funded aged care home (also known as a nursing home or residential care).

More information

How do I request a visitor?

You can refer yourself, a friend or a client to our service. Simply call or email the Out & About coordinator, as detailed below, to start the process.
Alternatively, download our referral form: for a client or friend, or for yourself.

Do you keep your sexuality / gender identity secret, but still want a visitor? Our trained volunteers and professional staff listen to your needs and ensure your privacy and confidentiality is maintained at all times. Visits can occur inside or outside of the house.

Read more information:

How do I become a volunteer visitor?

There are many benefits to volunteering as a community visitor with Out & About. This includes friendships across generations, sharing stories, connecting with the LGBTIQ community, accessing training and professional development, and regular supervision sessions.

In 2018 we are recruiting Out & About volunteers on an as-needs basis. Please register your interest in volunteering and we will contact you when a position becomes available in your area.

Read more information:

Request a free information session

Out & About representatives frequently visit aged care facilities to discuss the Out & About program with aged care workers and potential clients across Victoria.
This session is free of charge, includes a very brief overview of the specific needs of LGBTI people in aged care and can be tailored to your organisation’s needs. Sessions usually last between 30 minutes to an hour.
Please get in contact to discuss this opportunity further.

Contact the Out & About Coordinator

Ada Castle, Out & About Coordinator (Monday to Thursday)
Phone: 03 9663 2474 / 0466 218 921
Mail: PO Box 21291, Little Lonsdale Street, Melbourne, VIC 8011