Call: 1800 184 527 | Chat online:QLife Webchat | 3pm - 12am every day |


Are you looking for more support during the debate around the Religious Freedoms bill?

We’ve put together a resource here for #LGBTIQ+selfcare

Download your A4 copy of the poster: SB_RF_LGBTIQ+_Self_Care A4_2019

LGBTQI+ Counselling Services

Call us – Switchboard/Qlife

Switchboard is a proud partner of the national telephone and webchat service Qlife. We provide a phone and web counselling service that is free, non-judgemental, confidential and anonymous. All of our counselors are dedicated trained volunteers who identify as LGBTQI.

Call 1800 184 527 or webchat online

The service is open every day between 3pm – Midnight .

Getting help outside of Switchboard / Qlife service hours

If you need immediate help outside of 3pm and midnight, QLife suggests the following 24/7 nation-wide free services:


For all ages.
Call 13 11 14

Kids Help Line

For anyone 25 or under.
Call 1800 55 1800

Suicide Callback Service

If you’re experiencing thoughts of self-harm or suicide.
Call 1300 659 467 | Visit

Resources for youth and families

Rainbow Network

Rainbow Network (Find a LGBTIQ+ youth group across Victoria)
Find out more here


Rainbow Families Victoria

Rainbow Families Council

A community organisation for rainbow families.

Find out more here.

Safe Schools

Debunking the Safe Schools myths:
Find out more here

Things to do to feel connected

Call or log on to the Switchboard / Qlife

Switchboard in partnership with Qlife is a national phone counselling service.
We are open between 3pm – Midnight everyday.
Call 1800 184 527 or webchat

Listen to Joy 94.9

Australia’s only 24/7 LGBTQI radio station. Find out more here

Follow Switchboard

Follow Switchboard on social media – facebook and instagram

Ways to engage with the LGBTIQ+ community

Donate to Switchboard

Switchboard relies on the generous donations of the community to run our service. You can make a one off donation here

Join a community group

There are many community organisations discussing LGBTQI issues. Find a local one through the Rainbow Network.

Other Resources

No to Homophobia

No to homophobia provides resources on how to address homophobia when it happens.
You can find out more info here

TIP SHEET: Talking to young people about marriage equality

Struggling to talk to your kids or the students in your class? The Australian Psychological Society has put out a great tip sheet that you can download it here: 17APS-talking to young people about marriage equality

You have rights!

If you experience discrimination you have the right to make a complaint to the Victorian Human rights Commission.
You can find out more info here

TIP SHEET: Tools for talking about Marriage Equality

Are you struggling to talk to family and friends about Marriage Equality? Check out this great tip sheet 17APS – talking to people about marriage equality

Support Groups

Black Rainbow

Black Rainbow supports the strong & fabulous Aboriginal & Torres Strait Islander lesbian, gay, bisexual, sistergirl & brotherboy & queer community.

Check out the website, or follow them here:  Facebook  //  Twitter 

Bisexual Alliance Victoria

Bisexual Alliance Victoria Inc. is a non-profit volunteer-run organisation dedicated to promoting the acceptance of bisexuals in LGBTI and mainstream society.
Find out more info here

Transgender Victoria Resource Page

Transgender Victoria have a great website full of information including a resources page.

You can find it here

Trans and Gender Diverse Anxiety Support Group

Transgender Victoria and the Anxiety Recovery Centre Victoria (ARCVic) have partnered to create a support group that provides information and self-help opportunities for trans and gender diverse (TGD) people experiencing anxiety. You can find out for info here

Understanding LGBTI People

VIDEO - Qlife YouTube Channel

QLife’s You tube channel features 15 short films, each looking at the lived experiences of LGBTI people from a different perspective.
Take some time to check out some of the video’s here

VIDEO - In Our Shoes

In Our Shoes – A film by the Sydney Gender Centre of young trans people sharing stories about their lives.
You can check it out here

VIDEO - Simone and Roasilna's Story

An interview with two sistergirls – produced by Beyond Blue.
You can watch it here

What makes an ally

What makes an ally? is a transgender and gender diverse youth project led by Transgender Victoria and YGender. The project ran throughout 2014 and was funded by the Healthy Equal Youth grants through the Victorian State Government.

What Makes an Ally? ran statewide throughout regional and rural areas of Victoria and engaged over 150 young people to create a vibrant and positive campaign encouraging better allyship and to foster positive relationship building between transgender and gender diverse young people and their cisgender allies. Find out more here