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Volunteering with Switchboard

Switchboard aims to provide peer-driven support services for LGBTIQA+* (Lesbian, gay, bisexual, trans, intersex, queer, asexual) people, their families, allies and communities. Our volunteers are peers; therefore all volunteers must be LGBTIQA+ or questioning.

Information you provide to us will be kept strictly confidential; only Switchboard staff will have access to these details. We welcome, value and support applications from Aboriginal and/or Torres Strait Islander people, people who are trans and / or gender diverse, intersex, asexual, living with disability, who work in the sex industry, younger, older, live regionally or rurally, are culturally and linguistically diverse (CALD), People of Colour or People of Faith.

Click here to register your interest in volunteering with Switchboard

Volunteer roles:

1. LGBTQI peer phone and web counselling (teleweb service)

Switchboard is the Victorian partner of QLife; a national organisation that provides a peer-based telephone and web counselling service (click here to read more about this program). Interested in becoming a phone or web chat counsellor? We provide quality training and ongoing support within a safe and supportive environment. “Peer-based” means that all of our volunteer telephone and web counsellors identify as LGBTQI.

How to apply: Switchboard’s recruitment and training of new Telephone and Webchat Counsellors occurs twice a year. If you are interested in joining our team of counselors, and would like to submit an expression of interest, please complete the form above.

2. Out & About Community Visitors Scheme

Out & About is a home-based visiting service for older LGBTQI people at risk of social isolation and accessing aged care (read more about Out & About here). We train volunteers as peer community visitors, receiving training, induction, ongoing support, expense reimbursement for travel, and much more. Extra support for regional / rural volunteers is available. Volunteers are asked to volunteer for a minimum of 12 months, building a friendship with the visit recipient. A volunteer position description is available here.

How to apply: Please register your details on the link above to be added to our waiting list to volunteer. Out & About recruits volunteers on an “as needs” basis when new clients are referred to the service; we will get in further contact with you when a position becomes available in your area.

3. Make a suggestion

Do you have a particular interest or ability? Please get in contact via the form above and let us know how we might be able to work together.