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Volunteering with Switchboard

Switchboard aims to provide peer-driven support services for LGBTIQA+* (Lesbian, gay, bisexual, trans, intersex, queer, asexual) people, their families, allies and communities. Our volunteers are peers; therefore all volunteers must be LGBTIQA+ or questioning.

We welcome, value and support applications from Aboriginal and/or Torres Strait Islander people, people who are trans and / or gender diverse, intersex, asexual, living with disability, who work in the sex industry, younger, older, live regionally or rurally, are culturally and linguistically diverse (CALD), People of Colour or People of Faith.

Information you provide to us will be kept strictly confidential; only Switchboard staff will have access to these details.


How to get involved as a volunteer

Register your interest for all volunteer roles on our online form.  Available roles are:

1. LGBTQI peer phone and web counselling

Switchboard is the Victorian partner of QLife; a national organisation that provides a peer-based telephone and web counselling service.

Interested in becoming a phone or web chat counsellor? We provide quality training and ongoing support within a safe and supportive environment. “Peer-based” means that all of our volunteer telephone and web counsellors identify as LGBTQI. Switchboard’s recruitment and training of new Telephone and Webchat Counsellors occurs twice a year. Applications for our Autumn intake have recently closed and will reopen again in Spring 2018. If you are interested in joining our team of counselors, and would like to submit an expression of interest, please complete the form below.

2. Out & About

Out & About is a home-based visiting service for LGBTQI people who are experiencing social isolation. Volunteer visitors receive training and support, and benefit from building relationships with others (who are usually older people). View the Out & About page to read more about this program.

3. Make a suggestion

Do you have a particular interest or ability? Please get in contact via the form above and let us know how we might be able to work together.