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Out & About

A free service reducing social isolation in the LGBTI+ community

What is Out & About?

Out & About is a FREE home visiting service that connects older lesbian, gay, bisexual, transgender, or intersex (LGBTI) people across Victoria. Our peer volunteer visitors make regular social visits to people living at home or in aged care centres as part of the national Community Visitors Scheme. We match our volunteer visitors with community members based on shared interests and hobbies, and encourage intergenerational friendships. The pair then engage in social activities together in/outside the house, such as sharing stories, having a chat over tea or coffee, watching a movie, attending a community event, participating in a hobby, game or any other enjoyable social activity.

Eligibility

People of any age are eligible for our free service if they:
1. Identify as lesbian, gay, bisexual, transgender, intersex, or questioning (LGBTI), AND
2. Live anywhere in Victoria, AND
3. Have been assessed for / are currently receiving a Home Care Package
(OR)
are currently living in a Government funded aged care home (also known as a nursing home or residential care).

More information

How do I request a visitor?

You can refer yourself, a friend or a client to our service. Simply call or email the Out & About coordinator, as detailed below, to start the process.
Alternatively, download our referral form: for a client or friend, or for yourself.

Do you keep your sexuality / gender identity secret, but still want a visitor? Our trained volunteers and professional staff listen to your needs and ensure your privacy and confidentiality is maintained at all times. Visits can occur inside or outside of the house.

Read more information:

How do I become a volunteer visitor?

There are many benefits to volunteering as a community visitor with Out & About. This includes building friendship across generations, learning about LGBTQI history, and getting involved with the LGBTQI community. Switchboard supports you through providing individual support, regular professional development sessions, access to supervision, invitation to events and providing expense reimbursement.

Out & About volunteers are recruited on an as-needs basis. Please register your interest in volunteering and we will contact you when a position becomes available in your area.

Read more information:

Request a free information session

Out & About representatives frequently visit aged care facilities to discuss the Out & About program with aged care workers and potential clients across Victoria.
This session is free of charge, contextualizes Victorian LGBTI ageing, and can be tailored to your organisation’s needs. Sessions can run between 30 minutes and one hour.
Please get in contact to discuss this opportunity further.

External resources: LGBTI ageing and aged care

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Stay up to date with program updates, further opportunities to engage and important updates from the LGBTIQ ageing and aged care sector.

Contact the Out & About Coordinator

Ada Castle, Out & About Coordinator (Monday to Thursday)
Phone: 03 9663 2474 / 0466 218 921
Email: outandabout@switchboard.org.au
Mail: PO Box 21291, Little Lonsdale Street, Melbourne, VIC 8011